Phone carriers, phone makers, and operating systems typically offer free over-the-air backup for phone camera content, settings, and more. These options often appear when you set up the phone for the first time, though you can always activate them later. Your cell carrier already has this digit number on file, and may be able to use it to put the phone on a missing phone list. Some police departments ask for either of these numbers when you report a stolen phone, so that they'll be able to return it to you if it's recovered.
You can typically find either number on the phone box or in your phone's settings menu.
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The number should pop up on your screen. Whatever your goal, the sooner you act, the better your chances of achieving it. Here are key actions to take. As soon as possible, log on to your "find my phone" service from a secure device. Try to locate the phone on a map. If it's nearby, have the phone ring. If it's not close enough for you to reach within the next few minutes, push the erase button. Hopefully an honest person will come across your device and notify you via the contact info you taped to your phone.
As soon as you realize your phone is no longer in your possession and not quickly recoverable, go to the nearest secure computer, log into every account you had on your phone banking, shopping, e-mail, etc. Start with the financial and shopping accounts that have your credit card on file, such as Amazon.
Inform your bank and credit card companies that you've lost your phone to alert them to possible fraudulent charges. The sooner they know, the easier it will be to dispute unauthorized account activities. Notifying the police not only launches an official recovery attempt, but is also required for a credit freeze.
The three major reporting agencies—Equifax, Experian, and TransUnion—require a copy of the police report before they'll freeze it. You may also need the police report to dispute fraudulent charges made on your credit cards. Learn how to put a freeze on your credit file. Wipe it anyway. You never know what malicious app or spyware someone may have installed while the phone was out of your hands. To be on the safe side, reset the phone to factory settings. If you see an option to "erase everthing," make sure you select it.
Before doing that, though, check the backups on your computer or cloud service to make sure that you have copies of all the irreplaceable photos and videos on your phone. Some phones give you the option of resetting their settings without erasing everything. Make sure you check the Reset Everything option.
Using Find My Mobile to Locate Your Phone — Samsung Galaxy Note 8
To reset an iPhone, go to Settings, then General, then Reset. Hit this and after a few minutes, your iPhone is ready to restore. Finding Factory Reset on Android phones is trickier because device makers tweak Android to their own liking. For iPhones.
These offer two pre-installed photo or video backup options: My Photo Stream and iCloud Backup, both of which are part of the iCloud constellation of services. My Photo Stream, a free service designed for sharing photos with other Apple device owners, stores up to 1, photos not videos.
But after 30 days, Apple deletes them. For iPhones, Android, or Windows phones. But each file can't be larger than 2GB. On Androids and iPhones, you may have to fiddle with additional phone settings to make the backups automatic.
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Get Ratings on the go and compare while you shop. Sign In. Become a Member. Remember Me. Not a member? Need further assistance? Please call Member Services at Subscribers only Sign in or Subscribe now! Forgot password? Check this box if you wish to have a copy mailed to you. Find Ratings Cell phones. Before your smart phone is gone. If you select Battery saving , your phone can find your approximate position using the mobile network and nearby Wi-Fi networks. If you select Phone only , your phone can find your exact position but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
Return to the home screen. Press the Home key to return to the home screen. Please let us know how we could improve our device guides Enter your comments here then click the 'Send' button. Select help topic Getting started. Basic use. Calls and contacts. Apps and media. Read help info. Step 1 of 10 1. Find " Location " Slide your finger downwards starting from the top of the screen. Step 2 of 10 1. Find " Location " Press the settings icon. Step 3 of 10 1.
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Find " Location " Press Connections. Step 4 of 10 1. Find " Location " Press Location. Step 5 of 10 2. Turn GPS on or off Press the indicator to turn the function on or off. If you turn on geotagging, your phone can find your position using GPS. If you turn off the function, you can't use any GPS functions on your phone. Step 6 of 10 3. Select positioning method Press Locating method.