If not, take a few seconds to sign in and enable Find My Mobile. Using Android's baked-in service requires you to remember one thing: android.
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That website is where you'll go in the unfortunate event that you lose your phone. Make sure to sign in to the same Google account that's linked to your Android phone. Not near a computer? You can use another Android device and the Find My Device app , which you'll have to download separately from the Play store.
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Immediately after you sign in to the site or app, Google will attempt to locate your phone. An alert will be sent to your phone to tell whoever has it that it's being tracked.
Use the menu on the left-hand side of the Find My Device site to play a sound helpful if you misplaced it in your home! Selecting Secure Device will lock the phone, display a message of your choosing on the lock screen and sign out of your Google account. Don't worry, you can still locate the phone after it's locked. If you use Google Pay for mobile payments, locking your phone will prevent anyone from using your phone to make a purchase. If you use the Erase Device feature, you will no longer be able to track the phone.
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Reserve this feature as a last resort. Should the thief turn off your phone, you won't be able to track it until it's turned back on and has a cellular or Wi-Fi connection. Google will send you an email once it locates your device.
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Once you find your phone, you'll need to enter your PIN or passcode to gain access. That should also get rid of the lock screen message. You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app. Samsung Galaxy owners have the benefit of using Google's or Samsung's respective services to locate a lost device, but I recommend using Samsung's offering. As you'll see below, the added capabilities are invaluable. To track a lost device with Samsung's service, you need to visit findmymobile.
There isn't a companion app, so you'll need to use a mobile browser on another phone or a computer. Sign in with your Samsung account, then select your lost device on the left side of the screen. A map will display where your phone is currently located, and a menu of options will show up on the right side of the screen. Start by locking the phone, which will display a personalized message on the lock screen, suspend your Samsung Pay cards and prevent the phone from being powered off.
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Next, create a backup of your phone. Should you lose it for good, you'll want to have a current backup of your phone. If the phone is moving locations, use the Track location feature. Enabling this feature will track your phone every 15 minutes. Finally, turn on the Extend battery life feature -- this will disable almost everything on the phone but the location tracking. You don't need to go back to the website and turn any of the tracking features off. If your phone has been stolen and you're able to track its location, do not attempt to recover it yourself.
Doing so could lead to you or someone else getting hurt, and despite the importance of a phone, it's simply not worth it. Instead, contact local law enforcement and let them know you need help recovering a lost or stolen phone that you've been able to track to a specific address. Contact your carrier to file an insurance claim as soon as you realize you aren't getting your phone back.
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If it becomes clear that you're never going to get your phone back, contact your carrier and report your phone as lost or stolen. Doing this will blacklist the phone from the carrier's database, preventing another person from using it. When you call, your carrier will want to suspend your service as well. Transparent repair tracking Get damage repair status updates in realtime on the app or on the web. Paperless, cashless process An industry first.
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